Help
Support
Something not working, or a pick that made no sense? Tell us. Pickd is in beta and we read everything that comes in.
Email us
support@trypickd.app — the fastest way to reach a person.
Report a bug
Tell us what you tapped and what happened. Screenshots help.
Cancel subscription
Free during beta. When paid plans start, cancel here in two taps.
Request a refund
Charged for something you didn't expect? We'll sort it out.
Delete my account and data
Your taste profile, your group, your watched list. All of it, gone.
Common questions
Is Pickd free?
Free for everyone during beta.
Do I need to connect my streaming accounts?
No. You tell Pickd which services you pay for and it only picks from those.
How many people can be in a group?
Up to eight.